1. Q:How about your quality of bearings?
A:Our quality of bearings is based on ISO9001 and quality of bearing is our soul
2. Q. Can I get free samples for test from your company?
A: YES, contact us , Standard samples are available.
3. Q:How long is the lead time?
A: The lead time for sample order is 3-5 days, for bulk order is 5-15 days after receive the deposit
4. Q: Will you check the products before shipment?
A: Yes, We have a professional QC team. Products will be strictly inspection before shipment.
5. Q: What will you do if the customer are unsatisfied with the product? How long will you response for the problems?
A: If have any problem, just contact with us at first time, We will respond within 1 hour , within 24 hours will solve your problem
6.About after-sales service and warranty?A: We promise to bear the following responsibility when defective product is found:12 months warranty from the first day of receiving goods.
7.Q:shipping.
A.1) Less than 45 KGS, we will send by express
Door to Door. Convenient )
2) Between 45 – 200 KGS, we will send by air transport
( Fastest and safest, but expensive )
3) More than 200 KGS, we will send by sea.
( cheapest, but long time )